Shipping & Delivery Policy

ESSENCEVERSE  is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at essenceverse3695@gmail.com mentioning your Order ID. We will ensure that a brand new replacement is issued to you with no additional cost.

Just in case if you have received the packet and you find out that it is broken / leaking, to help us act quicker in this situation, we would request if you make a video of the packet while unpacking and send it our mail essenceverse3695@gmail.com we will be able to solve it at the earliest.